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How to download your purchase
If you have difficulties downloading your purchase, please contact us and we can help you.
Returns and Refunds Policy
(30 days no questions asked full refund)
Why yes, we do issue full refunds for digital products within 30 days of the original purchase of the product. Make sure to contact us within 30 days of purchase.
Here are some things to know:
- Refunds can only go back on the original credit card used in the purchase.
- Once we receive your refund request…
- It will take us 1-3 business days to initiate the refund process with Square, our credit card processing partner…
- It will take Square 2-7 working days to process the refund…
- Once the refund is processed by Square and sent to the customer’s card issuing bank, it can take another 2-7 working days (depending on the bank’s processing speeds) for the refund to post to the customer’s account.
- In total, it can take 5-17 working days for you to receive your refund.
Thank you for your patience, and we apologize in advance for the delay. Please don’t hesitate to contact us if you have any questions.